Use case
Capture support calls privately for QA
Support conversations contain customer PII. On-device transcription keeps that data in-house while still giving QA clean, structured call notes.
What you get
What the notes capture
- The customer's issue and resolution
- Sentiment and escalation flags
- Action items and follow-ups
- Quotes for product feedback
Use Ledgeur for customer support calls
Free, private, on-device, with the speakers separated. Record it or drag in a recording you already have.